Posted by Far East Flora.com Sdn Bhd on 12/22/17 10:35 AM
From a department that started in 1978, FarEastFlora.com has come a long way. We have been incorporated since 2000 and are now a full-fledged flowers and gifts provider. Our smile-makers with more ingenious ideas than ever before, over 1000 choices in floral arrangements are made available with more ease and efficiency. We are, after all, one of the pioneers in the Internet mail order business.
Consistently striving to guarantee smiles not only for the recipient of the gifts but also the giver themselves, we continuously revamp our fully e-commerce website, making online shopping more user-friendly and comprehensive. Customer Relationship Management (CRM) was also integrated into the website to provide an end-to-end e-fulfillment solution, making it easier to receive feedback and thereby increasing
efficiency and customer satisfaction.
Parallel to this development, an integrated call center with interactive voice response system was introduced to reduce customers’ frustration of holding onto the phone by offering a call-back service and sending an email or SMS confirmation upon successful deliveries.
- We practice a vibrant & energetic office culture.
- Our company supports a fun yet balanced working environment.
- We support a safe environment for our employees