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Opportunity ID:: MYO-20134929
Type :: Full time
Position Level :: ---
Industry :: Computer/Information Technology - IT-Technical Support
Job Specialization :: Services - Tech & Helpdesk Support
City :: Jalan Kerinchi, Kuala Lumpur
Description :: • Technical support involving bugs troubleshooting/investigation/rectification, log analysis, internal support request and system enhancement. Raise job request to Head of Service Delivery or Technical for debug/development job as applicable
• Responsible for producing report for analysis.
• Involving in computer network configuration and troubleshooting, including setting up VPN connection.
• 2nd level system support
• Transaction monitoring and system alert handling
• Checking and tracking on billing report to ensure billing record performed accurately
• Exception handling on billing issue to ensure billing record correct and can be reconciled
• Cooperate with R&D or Software engineer to continue develop billing system
• Coordinate on Application Programming Interface integration. Liaise with technical department and third party such as telco operator for requirement capturing and service delivering.
Requirements :: Standard Basis
• Degree in Computer Science/ IT or Business IT.
. Preferred technical skills: SQL, .NET Framework 2.x/3.x/4.x, VBNET or C#, HTML
• Proficiency in at least 2 of the following: Computer Network theory, Microsoft Excel, XML Web Service SOAP, SQL

Senior Basis
• Same as standard
• At least 1 year of relevant working experience in telecom operators or banking industry operating/billing systems or Revenue Assurance program or software project coordination
• Experience in developing and combine diverse data set into consolidated report

• Additional technical skills: MSMQ, IIS, Crystal Report (Business Object), Revenue Assurance concept
• Capable of understanding business requirement and statistic
• Results oriented with good abilities and excellent analytical and organization skills are essential attributes.
• An innovative team player who is aggressive, dynamic, self-motivated, pro-active, mature and result-oriented with the determination to succeed.
• Good command in English (written & spoken)
• Fresh graduates are encourage to apply
• Full-Time positions available & applicants should be Malaysian citizens
Lowest Qualification :: Bachelor Degree
Closing Date :: 1/14/14, 12:00 AM

Tranglo Sdn Bhd

Phone :: 03-22414188
Address :: Unit 10-1, Tower 9, Avenue 5, Bangsar South, 8, Jln Kerinchi, 59200 Kuala Lumpur, Malaysia.
City :: Kuala Lumpur
State :: Kuala Lumpur
Country :

Description

Tranglo manage international mobile airtime credit and money transfer network enabling expatriate/foreign workers to recharge their friends and family prepaid mobile account or mobile wallet back home. Our network serves more than 100 operators and banks globally.

Tranglo is on a journey to revolutionize the mobile payment naf transaction services. We are looking for candidates who shall be the global pioneer in our innovative service. With Tranglo team spread across offices in Kuala Lumpur, Jakarta, Beirut, Dubai, and London, candidates will be richly rewarded with global exposure, mobile technology knowledge and superb environment.