- Opportunity ID:
- MYO-201826344
- Type :
- Full time
- Position Level :
- Fresh / Entry Level
- Industry :
- Services - Customer Service
- Job Specialization :
- Computer/Information Technology - IT-Software
- City :
- Kuala Lumpur
- Description :
- - Provide support to clients on web, mobile & apps.
- Must have strong troubleshooting and communication skills.
- Work closely with other department team to escalate and follow issues.
- Able communicate issues and status clearly to various group.
- Follow up on issue status, work with developers/infrastructure supports on root cause analysis, resolution and update tickets timely logged in bug tracker system.
- Continue improvement to meet service level agreement with clients.
- Perform any ad-hoc duties which will be assigned by superior as and when required. - Requirements :
- - Candidate must possess at least Primary/Secondary School/ SPM/"O" Level, Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology or equivalent.
- Required language(s): Chinese, English (Write, read and speaking is proficient)
- Preferably Executives specializing in Software Application Support/Development or equivalent.
- Applicants must be willing to work in KL.
- Applicants must be willing to work shift especially night shift.
- Good learning attitude
- Ability to work in a team
- Strong problem solving
- Fresh graduates, SPM and STPM holder are welcomed to apply - Lowest Qualification :
- SPM / O Level
- Closing Date :
- 4/18/18, 12:00 AM
Ciro Solution Sdn Bhd
- Phone :
- 03-27145116
- Address :
- A-15-01 Hampshire Place, Jalan Mayang Sari, Kuala Lumpur
- City :
- Kuala Lumpur
- State :
- Kuala Lumpur
- Country :
Description
Ciro is a leading mobile games/apps development company. Having a long presence globally, Ciro is equipped with the best expertise and experience to set the new standard in mobile development and our aim is to become the leader in our field. It is our culture and mission to continuously improve our people, our products and our services through pursuing and integrating cutting-edge ideas and technologies. With the continuous implementation of this culture we believe we will impact lives and contribute to the IT industry in a positive way.
Benefit
Ciro is a flat organization. We focus on delivering high quality products with little or no supervision. We have one of the most attractive renumeration package in town with good performance bonus. A part from that, our office is a fun place to be. To name a few, we have a pool table in our pantry as well as a gaming console area for our staff to relax. As for your well being, we will organize sports events such as badminton and basketball session. We even have ionized water machine.
