"This opportunity is already expired. However, you can always try to contact the employer for verification."
- Opportunity ID:
- MYO-20132912
- Type :
- Full time
- Position Level :
- ---
- Industry :
- Sales/Marketing - Automotive/ Vehicle
- Job Specialization :
- Services - Customer Service
- City :
- Damansara
- Description :
- A well established company, Berhad group and its luxury passenger car division is looking for below candidate:-
Building and maintaining customer satisfaction by accurately and professionally responding to customer enquiries and complaints following established guidelines.
• Offer a high level of customer service and respond to all customer complaints / requests in a polite and courteous manner
• Log all customer complaints and queries received into the department via fax, letter, e-mail, internal form and telephone
• Investigate and take appropriate action or make recommendations in response to customer complaints and enquiries
• Effectively communicates with customers by composing accurate, prompt and effective replies to letters, faxes and phone calls
• Progress all existing customer issues and update the status to management and customers regularly
• Interface with other departments as necessary to ensure customer complaints or service requests are being attended to in a timely manner
• Follow up with customers to ensure satisfaction.
• Maintain the effective operation of the complaints handling process, documentation, setting and meeting target time limits and other requirements
• Classify and then analyse complaints to identify reoccurring and single incident problems and trends and to initiate improvements to eliminate the underlying causes of complaints.
- Requirements :
- • Diploma in Mass Communication or equivalent.
• Minimum 3 years working experience in front line operations in motor industry
• Fluent in both written and spoken English.
>>> Interested candidate please apply via online or attach resume/CV in MS Words format with recent photo (any photo, taken by digital camera is acceptable), state current & expected salary or you may email to us directly. Only short-listed candidate will be notified.
- Lowest Qualification :
- SPM / O Level
- Closing Date :
- 8/28/13, 12:00 AM
RELIABLE HUMAN RESOURCES SERVICES
- Phone :
- 019-3101048
- Address :
- B-12-13, MENARA PRIMA, DATARAN PRIMA JALAN PJU 1/39, PETALING JAYA
- City :
- PETALING JAYA
- State :
- Selangor
- Country :
Description
Reliable Human Resources Services is a recruitment agency providing recruitment solutions for permanent placements and temporary staff for all categories of personnel.
We are the appointed consultant, assisting our potential clients to short-list their preferred candidates.
History
" We specialised in Recruitment Services and Payroll Outsourcing "
Benefit
We specialized in Recruitment Services, having a pool of experienced consultants in helping you to apply your preferred job and career change. Our potential clients are mainly from MNC, corporate leader and well established companies.
For more detail please call us at 03-7887 2899 / 019-3101048.
