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Opportunity ID:: MYO-201410655
Type :: Full time
Position Level :: ---
Industry :: Sales/Marketing - Marketing/Business Dev
Job Specialization :: Services - Customer Service
City :: seremban
Description :: - Resolve customer complaints via phone, email, mail, or social media.
- Greet customers and ascertain warmly problem or reason for calling.
- Advise on company information.
- Take payment information and other pertinent information such as addresses and phone numbers.
- Place or cancel orders.
- Suggest solutions when a product malfunctions.
- Attempt to persuade the customer to reconsider cancellation.
- Inform customer of deals and promotions.
- Sell products and services.
- Utilize computer technology to handle high call volumes.
- Work with customer service manager to ensure proper customer service is being delivered.
- And other related works
Requirements :: - Possess a Diploma or equivalent in mass communication
- Knowledge in CCTV are an added advantage
- Able to speak malaysia and english
- Have good technical skills in decision making
- At least 1 year of working experience in the related field is required for this position
- Posses with own transport and willing to travel
- Based in Seremban
Lowest Qualification :: Diploma
Closing Date :: 1/18/15, 12:00 AM