"This opportunity is already expired. However, you can always try to contact the employer for verification."

Opportunity ID:: MYO-201725839
Type :: Full time
Position Level :: Skilled / Non-Executive
Industry :: Manufacturing - All Manufacturing
Job Specialization :: Computer/Information Technology - IT-Hardware
City :: Petaling Jaya
Description :: -Perform day to day monitoring for the whole Klang Valley's network
-Prepare monthly report for Network Service SLA to meet company's KPI
-Provide technical training to new technical support candidate.
-Prepare and update the Procedures/Work Instruction documentation from time to time
-Issue Site Attendance Report (SAR) for on site support.
-Issue Restoration Request Form (RRF) for service restore escalation.
-Ensure each case logged by customer follow up until completion.
-To close SAR for technical support work done.
-Prepare monthly report for SAR to meet company's KPI.
-Arrange monthly roaster shift for technical support.
-Issue SAR for on site support
-Issue RRF for case escalation
-Prepare and arrange roaster shift for technical support
-Log report for escalation request to relevant department.
-Any other duties as directed by Management/Superior from time to time
Requirements :: -Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree, Master's Degree in
Information Technology related field.
-Required language(s): Bahasa Malaysia, English, Chinese
-Preferably the person should have at least 2~3 years experience related in Network Technology field.
Lowest Qualification :: Diploma
Closing Date :: 3/4/18, 12:00 AM

Optical Communication Engineering Sdn Bhd

Phone :: 03-7680 1555
Address :: No.19 Jalan Semangat, 46200 Petaling Jaya, Selangor, Malaysia
City :: Petaling Jaya
State :: Selangor
Country :

Description

Optical Communication Engineering (OCE) was established in 1992 by Rimbunan Hijau Group to produce optical fibers, optical cables and associated passive devices,
active devices and accessories. Apart from manufacturing, OCE is also one of the NSP, NFP and ASP license holders to provide broadband service to the nation. We are
looking for highly motivated and career oriented individual to join our team.

Benefit

Mission Statements
Is to provide reliable high quality and affordable products and solution for the application of fiber optics.
Benefits
We commit to a friendly and professional work environment.
We provide medical benefit for our employees.
We provide opportunities for career advancement within the company.
We provide training to develop skill and knowledge among our employees.