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Opportunity ID:: MYO-201724239
Type :: Full time
Position Level :: Skilled / Non-Executive
Industry :: Manufacturing - Quality Control
Job Specialization :: Manufacturing - Process Control
City :: Shah Alam
Description :: -Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning.
-Ensure that all reporting & control procedures in the operations, customer service, quality of production, Hygiene & Cleanliness standards, Maintenance & general administration are completed & in place according to company's policy & chain operation manual.
-Maintain high quality products by ensuring compliance with all operations procedures.
-Ensure that all outlets under your supervision are able to achieve QSC objectives as per planned by reviewing & Monitoring Labor Planning, scheduling and utilization.
-Enforce & support all training & development plan for all staff under his supervision as per company's policy.
-Monitor Labor by analyzing store reports, labor scheduling, Labor productivity.
-Ensure understanding of security procedures in all store under their supervision.
-Investigate any labor problem in your area refers the hot issues to chain management for legal actions.
-To manage the daily restaurant operations in order to achieve the company quality, policy and objectives.
-Plan, set the sales budget and target.
-To ensure the quality, services and cleanliness of outlet under his supervision.
-Control and manage the profit.
-Motivate and supervise the operations team.
-Handling complaints from customers.
-High frequency store visit schedule to ensure consistent, high quality execution of the food service offer.
-Assisting to identify and solve operational problems in the new food offer program to develop food program for smooth scaled roll out.
Requirements :: -Candidates must possess at least a Bachelor Degree/Professional Certificate / Diploma in any field
-At least 2 years of working experience in the related field is required for this position
-You are able to work independently with minimal supervision
-You have strong people management skills
-Good communication skills and language proficiency in English and Bahasa Malaysia
Lowest Qualification :: Diploma
Closing Date :: 11/23/17, 12:00 AM

Serai Group Sdn Bhd

Phone :: 03-5542 7070
Address :: 23, Jalan Jemuju 16/13C, Seksyen 16, 40000, Shah Alam, Selangor
City :: Shah Alam
State :: Selangor
Country :

Description

We’re a Malaysian family of restaurateurs, with a passion for food and sharing it with others. We first began in 1990 with a restaurant in Shah Alam, serving enticing Northern & Thai cuisine. Over the years we’ve come to be known for the authentic quality of our food as each dish comes from a homegrown recipe that’s carefully prepared with only the freshest of ingredients.

To date, we’ve created several memorable dining experiences with delectable menus throughout the Klang Valley. As we constantly explore new culinary concepts from Melbourne-style casual dining to contemporary stir-fry inspired by Thai and Chinese cuisine, the delight of our guests is our utmost priority. With this in mind, each of our outlets are styled with distinct personalities which complement our imaginative approach to food.

We’ve also extended the Serai Group experience beyond the borders of our restaurants, as our catering service reaches out to event-goers, private functions, and intimate gatherings.

To those who reside outside of Malaysia and have not had the chance to dine with us yet; don’t worry. We’ll be there soon.