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Opportunity ID:: MYO-201929268
Type :: Full time
Position Level :: Skilled / Non-Executive
Industry :: Healthcare - Beauty Care
Job Specialization :: Services - Customer Service
City :: JB Town
Description :: -The Spa Manager oversees all aspects of the department including interviewing and training staff, monitoring the facilities with the assistance of Engineering and Housekeeping and coordinating daily schedules for the spa operational and therapist teams.
-The Spa Manager assists in creating spa menus, seasonal treatments and a tasteful environment. Successful candidates will possess a strong awareness of current market trends and be able to sell spa retail in a creative and successful manner.
-The Spa Manager’s duties include but are not limited to treatment scheduling, monitoring treatment room utilization, monitoring and ordering operational supplies, communicating and prioritizing facility repairs with the Engineering team, ensuring the spa team is engaged, effectively communicating resort and corporate initiatives to the spa team.
-The Spa Manager must advocate on behalf of the spa department while building and maintaining strong working relationships with the other resort department leadership teams.
-Successful candidates will have extensive experience handling guest complaints including follow-up with the guest to ensure that the problem was resolved to their satisfaction. The Spa Manager should also feel confident in coaching the involved staff to avoid future lapses in service.
-The Spa Manager will be heavily involved in creating a strong marketing brand and sales techniques that build and drive both resort guest capture as well as local business.
Ideal candidates will possess:
Requirements :: -Must have 2+ years luxury Spa Managerial Experience
-Ability and desire to work a flexible schedule in order to accomplish all major responsibilities and be willing to accept assignments on as need basis. This may include early mornings, evenings, weekends and holidays.
-Excellent computer/telephone skills and a strong work ethic.
-Excellent team management skills are required to engage and motivate a diverse and dynamic team.
-Excellent communication skills for both guest and employee interactions.
-Strong desire to take a proactive approach to understanding the needs and desires of our guests.
-Exceptional customer service and problem solving skills.
-Ability to manage simultaneous projects..
Lowest Qualification :: SPM / O Level
Closing Date :: 7/15/19, 12:00 AM

Godzilink.com

City :: Johor Bahru
State :: Johor
Country :

Description

Godzilink.com is operated by Agensi Pekerjaan T Link Marketing Sdn Bhd, a Malaysia based company that provides a free online people talents search, job application & cost effective job postings platform. With our new profile database search, which is based on a new and innovative profiling design, you will have a new and exciting browsing experience. In this database, you will discover a wide range of people talents, from full time professionals, part timers, sidelines, freelancers, consultants, sales reps, agents, distributors, expatriates, Malaysia IT jobs, etc.