- Opportunity ID:
- MYO-20146600
- Type :
- Full time
- Position Level :
- ---
- Industry :
- Computer/Information Technology - IT-Hardware
- Job Specialization :
- Computer/Information Technology - IT-Technical Support
- City :
- Georgetown
- Description :
- - Provide first level support or single point of contact to users on hardware, software and all IT-related issues
- Monitor, analyse and solve IT-related issues which include following-up on problem cases to ensure timely resolution
- Create, maintain and document new implementations as well as to update knowledge base
- Determine case-priority before escalation to second level support
- Generate and compile resolution reports on a daily basis
- Requirements :
- - Preferably Diploma/Degree in Computer Science or equivalent qualification
with IT Certification and/or experience in a Retail industriesenvironment.
- Able to troubleshoot problems and apply technical knowledge on the following:
* Hardware and operating systems (Window Server 2008, Window 9x/ 2000/ XP/ Vista); *Desktop software and upgrades; *Microsoft Office Suit.
- Knowledge in Microsoft Dynamics NAV& SQL is an advantage.
- Good communication, analytical and diagnosis skills
- Able to multi-task and likes challenges such as resolving problems the first level support, efficiently, promptly and courteously
- Able to handle pressure, working in weekend and public holiday and willing to work on a rotational shift basis
- A team player who is able to work independently with minimum supervision
- Fresh graduates with good qualifications are welcome to apply as on the job training will be provided - Lowest Qualification :
- Diploma
- Closing Date :
- 4/21/14, 12:00 AM
GAMA SUPERMARKET & DEPARTMENTAL STORE SDN. BHD
- Phone :
- 04-226 2111
- Address :
- No. 1, Wisma Gama, Jalan Dato Kramat, 10150 Georgetown, Penang, Malaysia.
- City :
- Georgetown
- State :
- Pulau Pinang
- Country :
Description
GAMA had its origin as “Pulau Pinang Supermarket†located at Chowrasta Market along Penang Road, in Penang. GAMA pioneered the concept of a supermarket-cum- department store way back in 1967, which brought a whole new dimension to the Malaysian retail industry. It was a milestone and record acknowledged and recognized with by all in the retail industry.
Today, GAMA shopping centre stands across Kompleks Tun Abdul Razak, which is better known by its acronym as “KOMTARâ€, Penang’s tallest building ~ both being prominent landmarks in the heart of George Town.
GAMA’s popularity lies in its strategic location, easy accessibility coupled with excellent merchandise mix and a comfortable shopping environment. It is our company’s mission to be always customer-oriented; building strong ties with our shoppers, delivering on our promise of fair prices, quality merchandise and providing friendly service. We believe our exceptionally high number of loyal return customers that we have, speaks for itself.
Over the years, we have accumulated invaluable retail experience and continue to thrive amidst market challenges; at the same time notably we have maintained our position as one of the leading home-grown retail stores in Penang.
GAMA is a perfect place to shop for apparel, beauty accessories and personal essentials. Food items, home basics and just about anything you may need to purchase for your family’s use, you will find them in GAMA. GAMA continues to attract smart shoppers by offering attractive promotions throughout the year to meet our customers’ individual demand, tastes and preferences which keeps evolving.
Benefit
- Laundry Allowance•Attendance Reward
- Staff Purchase Discount
- Staff Welfare•Group PA (Hospitalize & Surgical)
- Service Award
For more information visit us at http://corporate.gama.com.my/
