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Opportunity ID:: MYO-20131566
Type :: Full time
Position Level :: ---
Industry :: Computer/Information Technology - IT-Technical Support
Job Specialization :: Computer/Information Technology - IT-Network/Sys/DB Admin
City :: Kuala Lumpur - Sri Hartamas
Description :: - Responsible for handling customer technical support requests with the highest degree of courtesy and professionalism
- Provide Helpdesk support and ensure timely resolution of issues to local and overseas clients
- Configure, update and test user accounts to ensure that all configurations are correct and fully-functional
Requirements :: - Diploma in Computer Science, Information Systems or IT-related discipline
- 3 years’ working experience in an IT customer service environment
- Excellent spoken and written English communication skills
- Ability to understand, analyze and convey complex technical concepts and processes
- Candidates with certifications such as CCNA will have an added advantage
Lowest Qualification :: Diploma
Closing Date :: 5/18/13, 12:00 AM

AVANSER (M) Sdn Bhd

Phone :: +60 1300 1300 31
Address :: D-3-10 Plaza Damas, 60 Jalan Sri Hartamas 1
City :: Sri Hartamas
State :: Kuala Lumpur
Country :

Description

AVANSER is the leading provider of innovative real-time call tracking and reporting services in the Asia-Pacific region. We enable businesses to measure the effectiveness of their advertising, turn lost calls into additional sales and optimize their online advertising. We have a successful track record of providing customized telecommunications solutions to over 2,000 companies, including some of the most well-known brands in the world.

We are searching for enthusiastic and highly-motivated professionals to join our dedicated support team. If you are looking for a challenging role in which you will directly contribute to our growth in Asia and Europe, apply today!