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Opportunity ID:
Type :
Full time 
Position Level :
Top Management 
Industry :
Arts/Media/Communications - Publishing/ Printing 
Job Specialization :
Sales/Marketing - Sales-Corporate 
City :
Description :
Primary duties: (Approximately 70 to 80% of daily work schedule)
• Supervise and guide his/ her subordinates.
• Ensure the duties of his/ her subordinates are properly done.
• Handle customer inquiry and requirement thru fax/ e-mail/ verbal.
• Ensure the customer requirement is being met at all level of production.
• Verify shipping documents, proforma invoice and shipping order.
• Issue proforma invoice and shipping order.
• Prepare and send samples as per customer’s requisition.

Secondary duties: (Approximately 20 to 30% of daily work schedule)
• Participate in ISO activities and customers’ audit.
• Prepare total monthly order report.
• Attend events or exhibitions.
• Receive and resolve customer issues and complaints.
• Perform other related duties as required.

The person is expected to work closely with staffs from all departments.

• Instruct production to arrange orders and to take immediate corrective action whenever the production outputs do not meet customer’s requirement.
• Make decision on non-conforming product for incoming and outgoing goods and WIP.
• Authorized to approve Proforma Invoice, shipping order and shipping documents.
• Authorized to approve Delivery Order.
• To approve subordinate leave. 
Requirements :
• Preferably Diploma/ Degree in relevant field.
• 5 years or above relevant practical experience
• Good interpersonal and communication skills.
• Computer literate.
• Ability to establish rapport relationship with customer through telex-communication.
• Fluent in speaking and writing both English and Bahasa Malaysia.
• Ability to handle and resolve recurring problems.
• Able to work under pressure. 
Lowest Qualification :
Closing Date :
6/16/22, 12:00 AM 


City :
Johor Bahru
State :
Country :


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