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Opportunity ID:
MYO-2012635 
Type :
Full time 
Position Level :
--- 
Industry :
Sales/Marketing - Merchandising 
Job Specialization :
Sales/Marketing - Merchandising 
City :
Plaza Low Yat, Kuala Lumpur OR Persoft Tower, Petaling Jaya, Selangor 
Description :
Customer Services Executive
(Plaza Low Yat, Kuala Lumpur, Malaysia)

Responsibilities:

- To attend to customer interactions either thru phone, internet or face to face on our loyalty program;
- To respond and follow up on all customer interactions on a timely basis, and to obtain accurate information, route to relevant parties for effective solutions;
- To prepare reports on customer interactions and transactions;
- To ensure department KPI are met / achieved;
- Other responsibilities assign to you by your superior from time to time.

Contact: 03-2116 3719 (Mr Reaxtern Lim) 
Requirements :

- Minimum SPM / Diploma in Business or Marketing or equivalent;
- SPM leaver / Fresh graduate are also encouraged to apply, training will be provided;
- Candidate with working experience will be an added advantage;
- Computer literate in MS Word, MS Excel, MS Powerpoint;
- Good command in English and Bahasa Malaysia in both writing and speaking;
- Able to work on shifts, weekends and public holidays;
- Possess good analytical, communication and interpersonal skills;
- Customer oriented and able to work under minimum supervision.

 
Lowest Qualification :
SPM / O Level  
Closing Date :
9/30/12, 12:00 AM 

ICT UTOPIA SDN BHD

ICT UTOPIA SDN BHD


Phone :
603-21163719
Address :
Lot 4-20, 4th Floor, Plaza Low Yat, No. 7, Jalan Bintang, 55100 Kuala Lumpur
City :
Kuala Lumpur
State :
Kuala Lumpur
Country :

Description

ICT Utopia offers to consumers as a one-stop service centre serving multiple IT related brands and the end-to-end services for the whole lifespan of ICT gadgetry.

In short, ICT Utopia serves as a one stop solution that takes care of your IT needs from the day you buy, till the day you decided to sell!

The company's flagship store measuring 30,000 square feet is located on the 4th floor of Plaza Low Yat.