"This opportunity is already expired. However, you can always try to contact the employer for verification."
- Opportunity ID:
- MYO-20132913
- Type :
- Full time
- Position Level :
- ---
- Industry :
- Sales/Marketing - Automotive/ Vehicle
- Job Specialization :
- Services - Customer Service
- City :
- Damansara
- Description :
- A well established company, Berhad group and its luxury passanger car division is looking for below candidate:-
• Carry out service advice at the car together with the customer at the appropriate location
• Organise test drives to ensure correct diagnosis by a Service technician and workshop master technician
• Create complete and detailed orders with vehicle data, diagnosis, estimated FRU and working hours, completion date, scope of costs; (detailed description of faults (original statements by customer)
• Check parts availability prior to start of repairs
• Offer accessories and lifestyle products, as well as the services of the dealership within the framework of the advice discussion
• Advise in handling accident damage
• Sell services not yet performed (telephone offers)
• Ensure customer mobility
• Obtain customer approval for extensions to orders and provide this information to the workshop
• Check and approve the complete and correct invoicing for services
• Observe the applicable Terms and Conditions of Repairs
• Perform final approval with test drive and check of invoice
• Explain the invoice to customer
• Hand over the car to the customer
• Make follow up calls to customers and inquire about services provided after the service has been completed
• Provide information on prices and agree schedules
• Assess warranty and goodwill applications from both a professional and technical point of view
• Agree on payment terms with the customers, according to principles established with the management
• Record vehicle data for the customer file
• Draw up findings reports in the case of repairs not carried out
• Make cost estimates taking all in, prices and maintenance into account
• Organise regular demand-oriented telephone prospecting for services
• Pass on information to Parts Sales to optimise parts supply
• Organise and check product recall campaigns
• Prepare invoice orders
- Requirements :
- • Diploma in Automotive Engineering or Mechanical Engineering.
• Experience as technicians in the automotive industry
• Female candidate preferred, with fluent in English
• Pleasant personality, presentable.
>>> Interested candidate please apply via online or attach resume/CV in MS Words format with recent photo (any photo, taken by digital camera is acceptable), state current & expected salary or you may email to us directly. Only short-listed candidate will be notified. - Lowest Qualification :
- Diploma
- Closing Date :
- 8/28/13, 12:00 AM
RELIABLE HUMAN RESOURCES SERVICES
- Phone :
- 019-3101048
- Address :
- B-12-13, MENARA PRIMA, DATARAN PRIMA JALAN PJU 1/39, PETALING JAYA
- City :
- PETALING JAYA
- State :
- Selangor
- Country :
Description
Reliable Human Resources Services is a recruitment agency providing recruitment solutions for permanent placements and temporary staff for all categories of personnel.
We are the appointed consultant, assisting our potential clients to short-list their preferred candidates.
History
" We specialised in Recruitment Services and Payroll Outsourcing "
Benefit
We specialized in Recruitment Services, having a pool of experienced consultants in helping you to apply your preferred job and career change. Our potential clients are mainly from MNC, corporate leader and well established companies.
For more detail please call us at 03-7887 2899 / 019-3101048.
