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- Opportunity ID:
- MYO-201515719
- Type :
- Full time
- Position Level :
- Senior Executive
- Industry :
- Manufacturing - Maintenance
- Job Specialization :
- Services - Customer Service
- City :
- Petaling Jaya
- Description :
- • Monitor and review performance to meet service time frame.
• Monitor & evaluate performance of Indoor/ Outdoor Service Technicians.
• Attend to customer’s technical enquiry and provide solutions, feedback.
• Ensure all defective products are repair on time and perform quality control tasks
• Initiate policies and procedure to facilitate effective functioning of after sales technical area
• Co-ordinate workflow between section for all incoming and outgoing movement of defective products
• To provide professional customer services to OSIM premium and valued customer
- Requirements :
- • Minimum 5 years of working experience in Technical/ Customer Service’s field.
• Possess strong planning, excellent problem solving and leadership skills.
• Able to work independently, mature, analytical, result oriented with a positive attitude.
• Able to handle pressure with politeness & professionalism in a high volume & fast environment.
• Passionate to drive for excellent customer service & attention to detail and thoroughness of work.
• Able to travel within Malaysia when necessary
- Lowest Qualification :
- SPM / O Level
- Closing Date :
- 2/23/16, 12:00 AM
OSIM (M) Sdn Bhd
- Phone :
- 03-74990056 / 016-6639351
- Address :
- Jalan 13/6, Section 13, 46200 Petaling Jaya, Malaysia
- City :
- Petaling Jaya
- State :
- Selangor
- Country :
Description
OSIM (M) Sdn Bhd is the global leader in branded healthy lifestyle products.
Benefit
Competitive salary and other generous benefits, it really does make sense to consider a future with us.