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Opportunity ID:: MYO-201514131
Type :: Full time
Position Level :: ---
Industry :: Manufacturing - All Manufacturing
Job Specialization :: Management - Executive
City :: Petaling Jaya
Description :: • Effectively and efficiently manage customer interactions through the phone.
• Assist attending to Call Centre telephone support.
• Logging of Customer Requests/Complaints into Service Logs.
• Schedule appointment and assignment Service Request to Engineer
• Assist generating Sales Quotation, Service Invoice and Purchase Order for Service Division, follow up on the delivery of documents to vendors/customers.
• Assist generation of Monthly Internal billing.
• Assist to update Service Agreement customer data.
• Managing Service Inventory, Tools and Equipment Storage.
• Management of Service Contract / Agreement.
• Implementation and Practice of 5S in Service Division.
• Respond to customer service requests to troubleshoot problems and take corrective actions.
• Develop and maintain excellent and internal professional Presentation & reports.
Requirements :: • Minimum Degree / Diploma in Business Admin / Any Science or Engineering discipline or equivalent.
• Excellent interpersonal & communication skills in English & Bahasa Malaysia. Mandarin proficiency will be added advantage. Customer oriented and enjoy meeting people.
• Excellent management & organizational skills. Aggressive, result oriented, a team player, self motivated, willingness to learn and adapt.
• Excellent analytical & problem-solving skills. Computer literate.
• Ability to understand and implement electronics/ electrical/ mechanical schematics. Chemistry/ physics/ biotechnology competencies will be added advantage.
• Knowledge of laboratory/ industrial equipment functionality and some fundamental industrial process/ engineering process flows will be added advantage.
• Possess own transport and willing to travel if required
Lowest Qualification :: Diploma
Closing Date :: 10/10/15, 12:00 AM

Chemopharm Sdn Bhd

Phone :: 03-7872 6000
Address :: 20 Jalan SS 2/66, Ss 2, 47300 Petaling Jaya, Selangor, Malaysia
City :: Petaling Jaya
State :: Selangor
Country :

Description

Established in 1975, Chemopharm Group of Companies is a leading regional scientific equipment distributor specializing in the provision of laboratory supplies, reagents, furniture and systems as well as equipment, instrumentation and bio-and lab-informatics software. We offer solutions for chemical analysis, life sciences, clinical diagnostics and healthcare, and also process industries.