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Opportunity ID:: SGO-201619907
Type :: Full time
Position Level :: Fresh / Entry Level
Industry :: Management - Executive
Job Specialization :: Services - Customer Service
City :: Singapore
Description :: Responsibilities:
-Membership campaign, in-charge of web chat & email enquiries and complaints
-Able to multi-task on tasks given by your Supervisor/Manager
-Able to support in taking inbound calls if needed by Operations
Requirements :: Requirements:
-Must have excellent English writing skills
-Must be able to write over at least 50 words per minute (WPM) using a computer keyboard - Average of 3 tries with at least 85% Accuracy
-Must have Customer Service or Email/Live Chat Experience (At least 6 months)
-Must have the Ability to make appropriate decisions and evaluate priorities accordingly

Working Hours / Location:
-44 hours / week (5.5-day work week; business hours only)
-Tampines
-Shuttle Service provided from Tampines Interchange
Lowest Qualification :: Diploma
Closing Date :: 11/19/16, 12:00 AM

i-vic International Pte Ltd

Phone :: (65) 67886723
Address :: 11 Tampines Street 92, #04-20 Tampines Biz-Hub (Annex Building) Singapore 528872
City :: Singapore
State :: Singapore
Country :

Description

Company Overview
i-vic International was established on 18th April 2007. Currently, it is one of the largest outsource contact centre in Singapore. We managed millions of contacts on behalf of our clients. We currently provide employment to hundreds of multi-lingual contact centre agents. The company specialises in providing contact centre services for Multinational Corporations operating in Asia Pacific market. Our contact centre facility, located in Tampines Biz-Hub, provides huge seating capacity and is fully CTI (Computer Telephony Integration) enabled.