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Opportunity ID:: MYO-201513300
Type :: Full time
Position Level :: ---
Industry :: Management - Top Management
Job Specialization :: Sales/Marketing - Marketing/Business Dev
City :: Melaka Raya
Description :: To manage backroom sales operation functions in customer service, course booking, certification and all other relevant operation functions; drive telesales initiatives to support sales productivity; drive critical process reengineering and improvement initiatives; support and administer tender management
•Drive standards of customer service excellence and initiate specific actions that drive activities at the regional level that is consistent with predefined criteria for the customer centric organization; track and report on these activities on a periodic basis
•Support stable pipeline management process and healthy pipeline figures through aggressive tele-selling of available training slots
•Provide first level of support, manage, supervise, coach and lead a team of 6-10 personnel in the department
•Overseeing Customer Service team to define business requirements and support the sales organization in an effective and efficient manner
•Administer tendering process and provide the necessary support
•Perform detailed analyses and identify area for continuous improvements in process documentation and communication with the field
•Ability to plan and coordinate resources for sales events, meetings, and functions
Requirements :: •Possess degree in Business administration, Marketing or similar discipline
•Already in managerial level with solid experience in supervising and leading customer service personnel
•At least 5 year experience in business to business / corporate sales, Sales Operations or Business Operations, professional services experience preferred
•Strong analytical capabilities and process thinking
•Proven ability to work in a team environment
•Decision making - Demonstrates accountability and commitment by in decision making process
•Highly motivated, positive attitude and result driven
•Strong oral and written communication in English and presentation skills
Lowest Qualification :: Bachelor Degree
Closing Date :: 8/2/15, 12:00 AM

MSTS ASIA Sdn Bhd

Phone :: 06-2922069
Address :: 606, 607, Jalan Melaka Raya 10 Taman Melaka Raya 75000 Melaka
City :: Melaka Raya
State :: Melaka
Country :

Description

MSTS is a joint venture company with the Denmark based Falck A/S Group, a multinational company specialising in healthcare, emergency, assistance and safety training. As a member of Falck Safety Services (a division of Falck A/S), the largest provider of safety and emergency response training to the offshore, oil & gas, maritime industries world-wide, MSTS is servicing a wide spectrum of clientele ranging from local to multi national companies. As a multinational company providing safety training and consultancy services to oil & gas, marine, industrial and public sectors, MSTS is now operating five training centres located at Johor and Miri in Malaysia and in Singapore, Thailand and Vietnam. We are currently looking for well qualified and dynamic individual to be part of our team.