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- Opportunity ID:
- MYO-201513075
- Type :
- Full time
- Position Level :
- ---
- Industry :
- Management - Executive
- Job Specialization :
- Sales/Marketing - Automotive/ Vehicle
- City :
- Kota Kinabalu
- Description :
- 1. Responsible in continuous improvement for service level to the customers and thereby improve customer satisfaction index of the dealership network in Malaysia.
2. To monitor the execution of total planning and target setting done by HQ office. (ie. Service intake, campaign, service quality etc)
3. Responsible in enhancing of Customer Satisfaction Index (CSI) in complete progress and met target.
4. To monitor new business initiatives and opportunities.
5. To responsible on departments performance both quantitative and qualitative.
6. To manage and monitor day to day operational and service activities.
7. To manage after sales team and provide strategic leadership in order to achieve after sales targets and business objectives.
8. Responsible on after sales service, marketing and promotion activities for service department.
9. To strategize the regional business planning in order to achieve company goal. - Requirements :
- 1. Minimum 5 years managerial experience in the automotive Service Department.
2. Degree in Business Administration / Marketing / Mechanical Engineering.
3. Strong leadership, interpersonal, communication and writing skills.
4. Able to instill, enforce and motivate good disciplines among workers.
5. Energetic and results driven.
6. Proactive and self-motivated.
7. Willing to reside permanently in East Malaysia office - Lowest Qualification :
- Bachelor Degree
- Closing Date :
- 8/14/15, 12:00 AM
Honda Malaysia Sdn. Bhd.
- City :
- Kota Kinabalu
- State :
- Sabah
- Country :
Description
At Honda,dreams are the foundation of our future as we thrive to offer innovative products,technologies and service that exceed our customers’ expectations,As we turn our dreams into reality,we seek highly motivated individuals with the challenging spirit and belief in customer satisfaction to uphold our global competitiveness.
Benefit
8-6pm alternate Saturday
