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Opportunity ID:: MYO-201828653
Type :: Full time
Position Level :: Skilled / Non-Executive
Industry :: Engineering - Mechanical/Automotive
Job Specialization :: Building/Construction - Civil/Construction
City :: Shah Alam
Description :: - Prepare & making field service report & analyze the trouble occurrence as per complaint.
- Responsible for the timely and accurate processing of warranty claims after the warranty judgment.
- (Reporting, Submission, and Tracking claims sent to factory)
- Monthly warranty report summary making.
- Handling return of defective parts to principle factory. (Thailand/Japan)
- Products Technical Support :
- Responsible in providing technical support to local all branches and dealers within Malaysia. - Assist
on liaison with principle office/factory (Thailand/Japan) to get support for technical countermeasure and improvement.
- Making field information study, analysis and reporting as necessary.
- Troubleshooting technical issues.
- Track problem rectification.
- Checking and updating all user manuals, service manuals, service bulletin, parts bulletin etc.
- Satellite GPS system.
- Machines monitoring, tracking, and updating necessary data such as periodical maintenance alarm, error code alarm, etc. direct to end user or relevant branch/personnel.
- Branches/dealers training for Satellite GPS system functionality and features.
- User’s training on the needs & usage of GPS monitoring system.
- Report making, schematic reading, and troubleshooting skills.
- Technical knowledge & experience are sharing to in-house mechanics.
Requirements :: - Candidate must be possess at least a Secondary School/SPM/Graduate Diploma, Engineering
(Mechanical) or equivalent certificate from Technical Institute.
- Possess analytical mind and troubleshooting skills in hydraulic system & electrical system.
- Possess travel on fields and branches within West Malaysia & East Malaysia.
- Spoken/written English and Bahasa Malaysia are preferred.
- Computer literature in Microsoft Office, Excel, Word, PowerPoint.
- Able to make technical report, analysis, and explanation as necessary.
- At least 1 to 2 year(s) of working experience in the related field preferably in Excavator Industry or Construction Heavy Equipment Industry.
- Fresh graduates are welcome to apply.
Lowest Qualification :: Diploma
Closing Date :: 5/1/19, 12:00 AM

Kobelco Construction Machinery Malaysia Sdn Bhd

City :: Shah Alam
State :: Selangor
Country :

Description

Our company has always been a pioneer. In 1930, as a division of Kobe Steel, Ltd., we produced the first piece of construction machinery to be manufactured in Japan: the 50K electric mining shovel. Since then, we have shaped our future with an indomitable spirit, developing many innovative construction machinery products. To ensure a rapid response to changing needs, Kobelco Construction Machinery Co., Ltd. became an independent subsidiary of Kobe Steel in 1999.