Opportunity ID:
Type :
Full time 
Position Level :
Skilled / Non-Executive 
Industry :
Engineering - Mechanical/Automotive 
Job Specialization :
Building/Construction - Civil/Construction 
City :
Shah Alam 
Description :
- Prepare & making field service report & analyze the trouble occurrence as per complaint.
- Responsible for the timely and accurate processing of warranty claims after the warranty judgment.
- (Reporting, Submission, and Tracking claims sent to factory)
- Monthly warranty report summary making.
- Handling return of defective parts to principle factory. (Thailand/Japan)
- Products Technical Support :
- Responsible in providing technical support to local all branches and dealers within Malaysia. - Assist
on liaison with principle office/factory (Thailand/Japan) to get support for technical countermeasure and improvement.
- Making field information study, analysis and reporting as necessary.
- Troubleshooting technical issues.
- Track problem rectification.
- Checking and updating all user manuals, service manuals, service bulletin, parts bulletin etc.
- Satellite GPS system.
- Machines monitoring, tracking, and updating necessary data such as periodical maintenance alarm, error code alarm, etc. direct to end user or relevant branch/personnel.
- Branches/dealers training for Satellite GPS system functionality and features.
- User’s training on the needs & usage of GPS monitoring system.
- Report making, schematic reading, and troubleshooting skills.
- Technical knowledge & experience are sharing to in-house mechanics. 
Requirements :
- Candidate must be possess at least a Secondary School/SPM/Graduate Diploma, Engineering
(Mechanical) or equivalent certificate from Technical Institute.
- Possess analytical mind and troubleshooting skills in hydraulic system & electrical system.
- Possess travel on fields and branches within West Malaysia & East Malaysia.
- Spoken/written English and Bahasa Malaysia are preferred.
- Computer literature in Microsoft Office, Excel, Word, PowerPoint.
- Able to make technical report, analysis, and explanation as necessary.
- At least 1 to 2 year(s) of working experience in the related field preferably in Excavator Industry or Construction Heavy Equipment Industry.
- Fresh graduates are welcome to apply. 
Lowest Qualification :
Closing Date :
1/11/19 12:00 AM 

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Kobelco Construction Machinery Malaysia Sdn Bhd

City :
Shah Alam
State :
Country :


Our company has always been a pioneer. In 1930, as a division of Kobe Steel, Ltd., we produced the first piece of construction machinery to be manufactured in Japan: the 50K electric mining shovel. Since then, we have shaped our future with an indomitable spirit, developing many innovative construction machinery products. To ensure a rapid response to changing needs, Kobelco Construction Machinery Co., Ltd. became an independent subsidiary of Kobe Steel in 1999.


Attractive remuneration package awaiting suitable candidates, it really does make sense to become a part of our family