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Opportunity ID:: MYO-201514636
Type :: Full time
Position Level :: Skilled / Non-Executive
Industry :: Engineering - Electronics
Job Specialization :: Computer/Information Technology - IT-Software
City :: KL Sentral
Description :: Do you love helping customers? Do you love solving problems? And even more, are you serious about not having to solve the same problem twice? Excited about what Puppet is doing and want to be part of it?
At ServiceRocket, we're passionate about service and the success of our customers, and we're hiring a customer-focused Linux Administrator and Support Engineer who shares our passion for service, systems, automation, cloud, infrastructure as code, and doing things the best way possible.
In this role, you will utilize your knowledge of Puppet to support our clients by assessing the nature of product or service issues and resolving their technical &/or complex support issues.
You'll engage our community, provide customer feedback to product management, assist with maintaining customer support systems, and act as a liaison between our customers and other internal teams. In addition, you'll provide assistance as needed to our team of Professional Services Engineers who work onsite with our customers
Requirements :: 1. Good Linux/Unix skills with minimum 1 year of experience
2. Technically sound with any of the following experience
3. Working knowledge of Apache Web Services or AWS
4. Exposure to configuration management tools like Puppet or Chef
5. Rackspace, OpenStack or similar implementations
6. Development skills
7. A deep passion for what's going on in the tech world
8. An analytical mind with strong problem solving skills
9. A get-it-done mentality
10. Strong written and verbal communication skills
11. Degree/Diploma in Computer Science or equivalent
12. Strong Linux/Unix System Admins are encouraged to apply
Shift work is required
Lowest Qualification :: Bachelor Degree
Closing Date :: 11/9/15, 12:00 AM

ServiceRocket Sdn Bhd

Phone :: 03 20919000
Address :: Suite 3B-3A-3, Block 3B, Leve 3A, Plaza Sentral, Jalan Stesen Sentral 5, 50470 KL Sentral
City :: KL Sentral
State :: Kuala Lumpur
Country :

Description

ServiceRocket partners with fast growing software companies and helps to fill in the consumption gap that often exists. We define the consumption gap as everything that is required to take great software and maximize its value within an enterprise. It’s the difference between great software alone and a complete solution