- Opportunity ID:
- MYO-201826302
- Type :
- Full time
- Position Level :
- Junior Executive
- Industry :
- Computer/Information Technology - IT-Network/Sys/DB Admin
- Job Specialization :
- Computer/Information Technology - IT-Software
- City :
- Petaling Jaya
- Description :
- - As a first point of contact to the SAP users, the SAP service desk administrator receives all problem tickets and change requests raised by the SAP key users.
- You will analyzes the issues, verifies their priority and checks what can be solved by and what must be forwarded to 2nd level support.
- Whenever possible, you will solve the problems immediately.
- You will inform the users about the identified solution and the expected resolution time.
- You will also organize testing and if required user training, and document all changes in the tickets or respective manuals.
- Identify possible technical or process-related enhancements in
- SAP. Suggest improvements even if they were not brought up from business side.
- Supervise support performed by external partners. - Requirements :
- - Degree in Computer Science or equivalent.
- 3-4 years working experience in software development.
- Experience with user support and trouble ticket management.
- Experience with collaboration with external partners.
- Experience in at least one of the following SAP modules: SD, PS, MM, FI, CO.
- Experience with SAP ABAP programming, reports and form design.
- Excellent interpersonal and communication skills.
- Good analytical and logical thinking skills - be able to own a problem and drive the solution.
- Knowledge in ABAP programming (including EDI and Idocs) or SAP customizing. - Lowest Qualification :
- Bachelor Degree
- Closing Date :
- 4/16/18, 12:00 AM
Schneider Electric Industries (M) Sdn Bhd
- Phone :
- 03-7883 6333
- Address :
- Unit TB-18-2, Level 18, Tower B Plaza 33, No. 1, Jalan Kemajuan Seksyen 13, 46200 Petaling Jaya Selangor Darul Ehsan, Malaysia
- City :
- Petaling Jaya
- State :
- Selangor
- Country :
Description
Schneider Electric is leading the Digital Transformation of Energy Management and Automation in Homes, Buildings, Data Centers, Infrastructure and Industries.
With global presence in over 100 countries, Schneider is the undisputable leader in Power Management – Medium Voltage, Low Voltage and Secure Power, and in Automation Systems. We provide integrated efficiency solutions, combining energy, automation and software.
In our global Ecosystem, we collaborate with the largest Partner, Integrator and Developer Community on our Open Platform to deliver real-time control and operational efficiency.
We believe that great people and partners make Schneider a great company and that our commitment to Innovation, Diversity and Sustainability ensures that Life Is On everywhere, for everyone and at every moment.
Benefit
Our technologies ensure that Life Is On for everyone, everywhere, at every moment
Schneider Electric appreciates what makes you, you — your talent within talent. We're a dynamic, global company looking for passionate people to help us innovate at every level; champions of safe, reliable, efficient, sustainable and connected energy for everyone. Find a meaningful purpose, whether you work in engineering, field services, sales marketing, or the global supply chain.
It’s your talent within talent that Schneider wants, helping us put our customers at the center of it all.
If you're interested in evolving as a professional, we're keeping a seat warm for you. The choice is yours, and the possibilities are endless. Discover how our Great
People make Schneider Electric a Great Company today!
