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- Opportunity ID:
- MYO-201620570
- Type :
- Full time
- Position Level :
- Skilled / Non-Executive
- Industry :
- Computer/Information Technology - IT-SEO/Web
- Job Specialization :
- Designing - Web/ Graphics
- City :
- Jalan Tun Sambanthan
- Description :
- -Be on time and be attentive
-Learn all about the project you are assigned to (you may be assigned to multiple projects at any one time or you may be assigned to different projects over a period of time)
-Handle customer inquiries quickly with canned scripts and answers in the system
-Handle multiple web chat sessions (up to 6 chats may be assigned based on skills)
-Ensure customer queries are handled in the most satisfactory way in terms of accuracy, speed and language
-Keep customer information up-to-date
-Work closely with the internal project team to highlight issues
-Attend weekly project meetings with the project team to provide updates and discuss issues
- Requirements :
- Experience in related field
- Lowest Qualification :
- SPM / O Level
- Closing Date :
- 1/12/17, 12:00 AM
Captv8 Asia Sdn Bhd
- Phone :
- 03 2718 5670
- Address :
- Level 19 Menara Shell, Jalan Tun Sambanthan 50474 Federal Territory/Kuala Lumpur Malaysia
- City :
- Jalan Tun Sambanthan
- State :
- Kuala Lumpur
- Country :
Description
We help businesses, large and small, to centralize and manage their customer data better, streamline and automate the way they manage customer requests, and retrieve past interactions, problems, purchases, wish lists and pending items for more contextual engagements, each and every time, via any communication channel.
Benefit
For more information, please visit us at http://www.captv8.asia/