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Opportunity ID:
MYO-201620570 
Type :
Full time 
Position Level :
Skilled / Non-Executive 
Industry :
Computer/Information Technology - IT-SEO/Web 
Job Specialization :
Designing - Web/ Graphics 
City :
Jalan Tun Sambanthan 
Description :
-Be on time and be attentive
-Learn all about the project you are assigned to (you may be assigned to multiple projects at any one time or you may be assigned to different projects over a period of time)
-Handle customer inquiries quickly with canned scripts and answers in the system
-Handle multiple web chat sessions (up to 6 chats may be assigned based on skills)
-Ensure customer queries are handled in the most satisfactory way in terms of accuracy, speed and language
-Keep customer information up-to-date
-Work closely with the internal project team to highlight issues
-Attend weekly project meetings with the project team to provide updates and discuss issues 
Requirements :
Experience in related field 
Lowest Qualification :
SPM / O Level  
Closing Date :
1/12/17, 12:00 AM 

Captv8 Asia Sdn Bhd


Phone :
03 2718 5670
Address :
Level 19 Menara Shell, Jalan Tun Sambanthan 50474 Federal Territory/Kuala Lumpur Malaysia
City :
Jalan Tun Sambanthan
State :
Kuala Lumpur
Country :

Description

We help businesses, large and small, to centralize and manage their customer data better, streamline and automate the way they manage customer requests, and retrieve past interactions, problems, purchases, wish lists and pending items for more contextual engagements, each and every time, via any communication channel.


Benefit

For more information, please visit us at http://www.captv8.asia/