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Opportunity ID:: MYO-201512170
Type :: Full time
Position Level :: ---
Industry :: Computer/Information Technology - IT-Network/Sys/DB Admin
Job Specialization :: Services - Customer Service
City :: Bandaraya Melaka
Description :: Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer's need
Take in service application and request for backoffice or self-processing
Follow up and resolving customer complaint and problem and ensure it's close to satisfaction
Comply to Key Performance Indicators
To participate fully in the team, taking part in regular team meetings & buzz sessions, giving feedback & ideas to colleagues and the Team Leaders.
Any other duties assigned by the team leader.
Requirements :: Computer literate (E-mail applications, operates Windows 2000/XP)
Customer-oriented with good interpersonal and communication skills
Good command of English Language
Effective team player with a pleasant disposition and personality
Highly adaptable to a dynamic environment
Applicants should be Malaysian citizens or hold relevant residence status
Passion and enthusiasm in customer service.
Lowest Qualification :: SPM / O Level
Closing Date :: 4/27/15, 12:00 AM

Sudong Sdn Bhd

Phone :: 06-2277 999
Address :: Level 9, Tower B, Jaya 99, No 99, Jalan Tun Sri Lanang, 75100 Melaka
City :: Bandaraya Melaka
State :: Melaka
Country :

Description

Sudong Sdn Bhd is a wholly owned subsidiary of SingTel Ltd. Sudong Sdn Bhd is a wholly owned subsidiary of SingTel Ltd. Sudong Sdn Bhd started it's Contact Centre Operations in June 1998 in the Historical State of Malacca with forty staffs, today our Contact Centre Operations in Malacca provides job opportunities and career progression for more than 600 people. As our business continues to grow, Sudong Sdn Bhd has started its second Contact Centre Operations in Klang, Selangor