- Opportunity ID:
- MYO-20121112
- Type :
- Full time
- Position Level :
- ---
- Industry :
- Computer/Information Technology - IT-Network/Sys/DB Admin
- Job Specialization :
- Services - Law/Legal Services
- City :
- Kuala Lumpur
- Description :
- Position Summary
- This individual is required to perform tasks related to compliance and revenue assurance discipline for all products and services offered by Tranglo.
- This individual will communicate and collaborate with Finance, Service Delivery, Technology and Sales Operations team member to achieve desired goals set by Tranglo’s Management.
Responsibilities
- Participate in developing end-to-end standard and best practice for system, business process and human integration.
- Participate in various internal projects. Perform application compliance testing to ensure quality deliverables. Generate testing and quality report.
- Perform periodic Revenue assurance audit and checking on business systems and processes. Generate Revenue Assurance audit report.
- Perform periodic IN-OUT reconciliation between various data sources. Generate reconciliation reports.
- Error, problem and issue root-cause investigation and resolution. Generate error analysis and remedy report.
- Perform daily ‘sampling’ audit on transactions records, success-failure rate, product, pricing-package, open-close balance and other impacted parameters and business scenarios.
- Perform special ‘ad-hoc’ Revenue Assurance investigation task.
- Requirements :
- Success Criteria
- Significant decrease in error, problem and issues in products and services.
- Significant decrease in revenue loss below threshold set by management.
- Significant decrease revenue leakage risk across departments.
- Significant Increase in term of quality of systems, data, functional, processes and human integration in performing day-to-day tasks.
- Successful and effective execution of Standard Operating Procedure (SOP).
Education
- Bachelor degree or equivalent qualification in Information Technology or Business Studies.
Experience
- Candidate with less than 2 years experience and fresh graduate is welcome to apply.
Skills
- Fluent verbal and written ability in English language.
- Good verbal and written ability Bahasa Malaysia and Chinese language.
- Good people communication.
- Strong interest in troubleshooting and problem solving discipline.
- Hands on in Excel, Access, reporting and statistic techniques.
- Microsoft Office: Words, PowerPoint and Project.
- Basic Structured Query Language (SQL).
- Basic relational database management system (RDBMS) knowledge.
- Basic Information Technology and Telecommunications (ICT) business knowledge.
Proactive, positive and creative.
- Self starter and ability to learn quickly. - Lowest Qualification :
- Bachelor Degree
- Closing Date :
- 3/2/13, 12:00 AM
Tranglo Sdn Bhd
- City :
- Kuala Lumpur
- State :
- Kuala Lumpur
- Country :
Description
Incorporated in 2008, Trangloâ„¢ operates gloReload, gloTransfer, gloRemit and gloRequest, with the aim of "mobilizing transactions globally, anywhere and anytime."
Comprising a team of young, energetic professionals with broad and extensive technical experience in mobile services, Tranglo strives to produce a fast, simple and secure platform for connecting our partners across the region.
Tranglo works with prominent mobile operators and reputable banks from different countries. It engages with MNO/Telcos from host and source countries, vendors/resellers/distributors, remittance service providers across the globe. Tranglo currently has local offices in Europe, the United States , Asia, Middle East / North Africa and representatives in South America, Australia and Canada
Our innovative services have been recognized by the Asia Pacific Information Communication Technology Alliance (APICTA) at its annual awards event held in 2009 in Melbourne, Australia.
Our money transfer service, gloRemit is a service that complies to Anti Money Laundering (AML) and Know-Your-Customer (KYC) principles.
Please visit www@tranglo.com for more details.
