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Opportunity ID:
MYO-20121107 
Type :
Full time 
Position Level :
--- 
Industry :
Computer/Information Technology - IT-Technical Support 
Job Specialization :
Services - Logistics/Supply Chain/Warehouse 
City :
Kuala Lumpur 
Description :
- Technical support involving bugs troubleshooting/investigation/rectification, log analysis, internal support request and system enhancement. Raise job request to Head of Service Delivery or Technical for debug/development job as applicable
- Responsible for producing report for analysis
- 2nd level system support
- Transaction monitoring and system alert handling
- Checking and tracking on billing report to ensure billing record performed accurately
- Exception handling on billing issue to ensure billing record correct and can be reconciled
- Cooperate with R&D or Software engineer to continue develop billing system
- Coordinate on Application Programming Interface integration. Liaise with technical department and third party such as telco operator for requirement capturing and service delivering 
Requirements :
Developer/ Senior Developer requirement can also be applied to Service Delivery Executive

* Standard Basis
- Degree in Computer Science/ IT or Business IT.
- Preferred technical skills: .NET Framework 2.x/3.x/4.x, VBNET or C#, MSSQL, HTML
- Proficiency in at least 2 of the following: AJAX, JavaScript, Computer Network theory, Microsoft Excel, XML Web Service SOAP
- Additional technical skills: MSMQ, Crystal Report (Business Object), OLAP, Revenue Assurance concept
- Capable of understanding business requirement and statistic
- Results oriented with good abilities and excellent analytical and organization skills are essential attributes.
- An innovative team player who is aggressive, dynamic, self-motivated, pro-active, mature and result-oriented with the determination to succeed.
- Good command in English (written & spoken)
- Fresh graduates are encourage to apply
- Full-Time positions available & applicants should be Malaysian citizens

* Senior Basis
- Same as standard
- At least 1 year of relevant working experience in telecom operators or banking industry operating/billing systems or Revenue Assurance program
- Experience in developing and combine diverse data set into consolidated report 
Lowest Qualification :
Bachelor Degree 
Closing Date :
3/1/13, 12:00 AM 

Tranglo Sdn Bhd


Phone :
+603 2241 4188
Address :
Unit 10-1, Tower 9, Avenue 5, Bangsar South, 8, Jln Kerinchi, 59200 Kuala Lumpur, Malaysia.
City :
Kuala Lumpur
State :
Kuala Lumpur
Country :

Description

Incorporated in 2008, Trangloâ„¢ operates gloReload, gloTransfer, gloRemit and gloRequest, with the aim of "mobilizing transactions globally, anywhere and anytime."

Comprising a team of young, energetic professionals with broad and extensive technical experience in mobile services, Tranglo strives to produce a fast, simple and secure platform for connecting our partners across the region.

Tranglo works with prominent mobile operators and reputable banks from different countries. It engages with MNO/Telcos from host and source countries, vendors/resellers/distributors, remittance service providers across the globe. Tranglo currently has local offices in Europe, the United States , Asia, Middle East / North Africa and representatives in South America, Australia and Canada

Our innovative services have been recognized by the Asia Pacific Information Communication Technology Alliance (APICTA) at its annual awards event held in 2009 in Melbourne, Australia.

Our money transfer service, gloRemit is a service that complies to Anti Money Laundering (AML) and Know-Your-Customer (KYC) principles.

Please visit www@tranglo.com for more details.