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Opportunity ID:: MYO-20149592
Type :: Full time
Position Level :: ---
Industry :: Building/Construction - Civil/Construction
Job Specialization :: Engineering - Industrial Engineering
City :: Petaling Jaya
Description :: - Responsible to all Internal Control Rules and Code of Business Conduct in your area of responsibilities.
- Active in assisting and support customer through customer visit, discussion, providing value advice and solution on the aspects of cement and aggregate, its impact on customer’s products and troubleshooting problem when occurred in day-to-day operation.
- Responsible with Head of Technical Support to continue liaise with sales to attend to customer’s product complaints and resolving those complaints with the objective of minimizing financial impact to company.
- Responsible in maintaining both cement and aggregate customer complaint database, monitoring the flow of customer complaints and improved database when need arise.
- Assist Head of Technical Support to provide technical training / briefing / seminars on the technicality and proper usage of cements for customer, sales team and concrete association.
- Responsible in conducting analysis and simulation test related to customer complaints / feedback of complicated problems and discuss with Head of Technical Support on finding / potential solution and making recommendation.
Requirements :: - Degree in Engineering - Civil / Chemical
- Minimum 1 year working experience in ( cement / concrete / engineering related industry )
- Experience in managing stakeholders in a matrix organization
- Have knowledge in building materials, particularly in cement and concrete
- Good communication and interpersonal skills
- Achievement and customer service orientation
Lowest Qualification :: Bachelor Degree
Closing Date :: 11/18/14, 12:00 AM

Lafarge Malaysia Berhad

Phone :: +603-7723 8200
Address :: Level 12, Bangunan TH Uptown 3, No 3 Jalan SS21/39, Petaling Jaya, 47400 Selangor, Malaysia.
City :: Petaling Jaya
State :: Selangor
Country :

Description

Lafarge Malaysia Berhad is the leader in the Malaysian construction materials industry. Incorporated in 1950, its first cement plant was built in Rawang in 1953.