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Opportunity ID:: MYO-20148505
Type :: Full time
Position Level :: ---
Industry :: Admin/Human Resources - Clerical/General Admin
Job Specialization :: Admin/Human Resources - Secretarial
City :: Johor Bahru
Description :: We are looking for General Clerk, Admin Clerk and Call Center Representative
Job Purpose: Serves customers by determining requirements; responding to inquiries; solve the problem; meet demand; maintain the database.

Benefit:
- KWSP & SOCSO coverage
- Others allowance once confirm probation

Working Hours: (Optional for Operation)
Monday to Friday ;- 8.00am to 5.00pm
Sunday to Thursday ;- 8.00am to 5.00pm
Requirements :: Job Duties:
• Determine the need to work with customers.
• Answer questions by clarifying desired information; researching, locating, and providing information.
• Resolves problems by clarifying the issues; researching and exploring answers and alternative solutions; implement solutions; increase the problem can not be resolved.
• Meet the demand by clarifying desired information; complete the transaction; send the request.
• Sell additional services by recognizing opportunities to up-sell accounts; explain the new features.
• Maintain database by entering information call center.
• Keeps equipment operational by following established procedures; reports of damage.
• Updates job knowledge by participating in educational opportunities.
• Enhance organization reputation by accepting ownership for achieving new and different requests; exploring opportunities to add value to job accomplishments.

Skills / Qualifications: Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills Interpersonal Savvy, Problem Solving, Multi-Tasking
Lowest Qualification :: SPM / O Level
Closing Date :: 9/27/14, 12:00 AM

Proeve Maintenance & Repair Squad Sdn Bhd

Phone :: +607-331 0351
Address :: 3.1 level 3, Bangunan pelangi, Jalan Biru Taman Pelangi, 80400 JB.
City :: Johor Bahru
State :: Johor
Country :

Description

At Proeve Maintenance & Repair Squad Sdn. Bhd we are proud of our reputation as the Malaysia leading air conditioning service provider. As experts in the design, installation, maintenance and repair of all types of fixedair conditioning systems, we combine a full nationwide capability with the kind of friendly and cost-effective service you would expect from much smaller businesses.As a subsidiary of Proeve Group of Companies, you can be sure we have the expertise and the resources to match our reputation.