- Opportunity ID:
- MYO-2012675
- Type :
- Full time
- Position Level :
- ---
- Industry :
- Admin/Human Resources - Clerical/General Admin
- Job Specialization :
- Services - Customer Service
- City :
- Klang Valley
- Description :
- · Identify and handle customer inquiries completely and accurately to the satisfaction of the customer
· Educate the customer about the organization's products and services and direct them toward available resources for self-help
· Maximize opportunities to up sell or cross-sell company products and services in accordance to guidelines given
· Enter customer data and other relevant information into call centre database
· Maintain confidentiality of the organization's customers and data
· Adhere to work schedule as planned
- Requirements :
- · SPM qualification with minimum 1-2 years of relevant working experience in customer service and credits in English, Bahasa Melayu and Mathematics.
· Degree & Diploma holders who are interested in the customer service industry are encouraged to apply
· Exceptional verbal and written communication skills in English & Bahasa Melayu
· Computer savvy
· Candidate should be able to multitask, possess good problem solving skills and demonstrate a positive and service orientated attitude
· Able to work on rotational shifts
· Must be willing to work in TAMAN SEGAR(CHERAS) , SUNWAY PYRAMID AND KLCC
· Open to Malaysian citizens only
· This is a 1 year contract
· subject will be renew or convert to permanent depends on perfomances
- Lowest Qualification :
- SPM / O Level
- Closing Date :
- 12/20/12, 12:00 AM
Agensi Pekerjaan Matchlink Sdn Bhd
- Phone :
- 03-79552988
- Address :
- W-09-01, Level 9, Amcorp Business Suite, Menara Melawangi, No.18 Jln Persiaran Barat,
- City :
- Selangor Darul Ehsan
- State :
- Selangor
- Country :
Description
Consulting company
Beginnings
Matchlink was incorporated in Malaysia in 1996 to help companies and individuals find each other. Matchlink offers a combined total of 30 years of experience in human resourcing. Over the years, we have earned a reputation for delivering top-notch candidates and service, and an appreciative clientele.
Our Mission
- We aim to bring companies and individuals together, for the greater satisfaction and growth of both parties.
- We are committed to the highest professional and ethical standards.
- We pledge to meet the needs and exceed the expectations of our clients through continuous improvement.
- We are committed to being the premier provider of staffing services.
Our Clientele
Includes publicly listed companies as well small and medium-sized companies in all fields of industry, and for all levels of job openings from clerical to sales to technical, professional and managerial.
Although employers are the ones who pay the fees, we view and serve workers as our customers too. We strive for a win-win match at all times.
Our Strengths
1) Total customer satisfaction
2) Hassle-free guarantee on placements
3) Diligent, dedicated service
4) Quick service
5) Flexibility
