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Opportunity ID:: MYO-201723985
Type :: Full time
Position Level :: Junior Executive
Industry :: Admin/Human Resources - Clerical/General Admin
Job Specialization :: Services - Customer Service
City :: Kuala Lumpur
Description :: Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements :: Minimum Diploma / Degree in relevant field.
Minimum 3-5 years working experience. Experience in hospital industry is an added advantage.
Good interpersonal and communication skills.
Computer literate.
Lowest Qualification :: Diploma
Closing Date :: 11/8/17, 12:00 AM

Pantai Medical Centre Sdn Bhd

Phone :: 03-2296 0888
Address :: 9th Floor, Block A No. 8, Jalan Bukit Pantai 59100 Kuala Lumpur
City :: Kuala Lumpur
State :: Kuala Lumpur
Country :

Description

Pantai Hospital Kuala Lumpur is a wholly owned subsidiary of Parkway Pantai, one of Malaysia's leading healthcare groups with a network of 14 specialized hospitals strategically located throughout Malaysia. Parkway Pantai is the largest operating subsidiary of IHH Healthcare Berhad (IHH).

The Group's flagship hospital, Pantai Hospital Kuala Lumpur, started since 1974, today has a proud history of serving the Malaysian public for over 40 years. Pantai Hospital Kuala Lumpur is the pioneer premier private hospital in Malaysia established itself as a preferred provider for most of the major healthcare insurance companies, both locally and globally. In addition to the state-of-the-art facilities, hospital are staffed by highly trained consultant specialist hailing from prestigious institutions in US, UK and Australia.

Pantai Hospital Kuala Lumpur is accredited with Joint Commission International (JCI), Malaysian Society for Quality in Health (MSQH) and certified as a Baby Friendly Hospital.