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Opportunity ID:: MYO-201722612
Type :: Full time
Position Level :: Fresh / Entry Level
Industry :: Accounting/Finance - Banking/Financial
Job Specialization :: Services - Customer Service
City :: Cyberjaya
Description :: Serve as a liaison between customers, Group Premier centres and the Relationship Managers. Ensure customers experience a smooth
transition and an exceptional service level throughout. Respond to Premier inquiries pertaining to credit card services. Use judgment and
critical thinking to resolve issues, handle customer complaints and make monetary adjustments. Apply the service standards as outlined
above to all credit card related enquiries. Serve as afterhours support to HSBC Customers, applying each standard as outlined above.
Requirements :: Candidate must be at least a graduate of SPM.
•Applicants should be a Malaysian citizen.
•Fluent in spoken and written English.
•Fresh graduates are welcome to apply.
•Applicants must be willing to work at Cyberjaya.
•Applicants must be willing to work in shifts.
•Applicants must be willing to work on a contract basis for 1 year
Lowest Qualification :: SPM / O Level
Closing Date :: 7/18/17, 12:00 AM

HSBC Electronic Data Processing (Malaysia) Sdn Bhd

Phone :: 03-8315 2000
Address :: Hsbc Cyberjaya 63000 Jalan Teknokrat 3 Cyberjaya Selangor Malaysia
City :: Cyberjaya
State :: Selangor
Country :

Description

HSBC is one of the world’s largest banking and financial services organisations, with around 6,600 offices in both established and faster-growing markets. We aim to be where the economic growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions. We serve around 58 million customers through our four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking.

Our network covers 81 countries and territories in six geographical regions: Europe, Hong Kong, Rest of Asia-Pacific, Middle East and North Africa, North America and Latin America. Our aim is to be acknowledged as the world’s leading international bank. Listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings plc are held by about 220,000 shareholders in 129 countries and territories.